Have you ever signed into the system to get this error?
If you haven’t gotten this error, then great! If you have, you know the frustration of not being able to login to the system just when you have an urgent issue that requires ClientTrack to resolve. Unfortunately, even if you reach out to your friendly Administrator, there isn’t much we can do about it.
We are allowed 80 concurrent users at a single time, it is part of the contract we have with the developers of ClientTrack, and usually, it works in our favor. Fortunately, we very rarely have over 80 users accessing the system at any given time.
If you see this error, let us know, we want to know how often it happens so that we can negotiate for a higher number of active users in future contracts, but you will have to wait until someone else logs out so you can log in.
Utah HMIS 